Add Value Services

In addition, Test Rite offers buyers and organizations 6 integrated services. What makes Test Rite’s value added services stronger is that each service unit has in-depth experience and offers industry leading specialized services. This often means the quality of service is far higher than trying to do it oneself.

U2id Shanghai is Test Rite's professional industrial design team with an office in Shanghai . A strong design team paired with market knowledge gathered from the Test Rite network allows U2id Shanghai to create products that are in touch with fast changing market trends. Since its launch in 2000, U2id has continued to recruit an elite design force with port- folios in retail, exhibition, and industrial design fields. This collection of portfolios offers Test Rite a design team that is balanced with professional market sensitivity and production process know-how that is an asset to any project.

With a portfolio of competencies including strategic planning,concept development, industrial design and mechanical engineering,the Test Rite Group can leverage U2id Shanghai to bring buyers and suppliers together into relationships that produce repeat orders.

The U2id design team is integrated into the process of sourcing in a way that they work on a one to one basis with clients. U2id Shanghai provides clients with the design and tools to realize success. Customers can view sophisticated 3D computer-generated images to fine tune designs. In addition, our designs can be turned into resin-based physical models within 4 to 5 hours, allowing clients to see and feel the product in process.

Case Study: Translating design into dollars

In the US, most barbeques are shaped the same. Test Rite broke the mold of conventional thinking and designed a range of uniquely shaped barbeques: one shaped like an igloo, another like a peanut. The result? The entire assort- ment sold out in record time at one of the US's retailers.

Test Rite can offer customized packaging for local markets to give products a distinct look and personality. Our design group offers contemporary designs that allow clients to work with new methods and materials that allow for fresh and outstanding packaging ideas. At the same time, our professionals understand clients are more than ever constrained by conventional restrictions, such as budgets, country-to-country regulations, and in-store restrictions.

Test Rite strives to offer a complete start-to-finish service, and packaging design is one of the most distinctive value added service options. On the ground in Taiwan, China and overseas, experienced Test Rite designers are creating packaging for famous international brands. This is a comprehensive service for buyers that covers packaging solutions ranging from shipping packaging to in-store displays.

• pallet displays
• cut cases
• seasonal promotional display
• dump bins
• innovative POP signs
• advertising materials
  

The warehousing and logistic capabilities of the group are unsurpassed, and the
Test Rite distribution network is worthy of nearly any request. Test Rite guarantees this promise by backing it with a heavy annual investment. Today, the group owns and operates a world-wide network of eight freight forwarding centers that move hundreds of containers of orders on-time every week.

Test Rite takes care of all warehousing, packaging, and distribution related logistics for our client partners, so they can forget about leasing facilities and labor outsourcing and stay focused on their business.

Highlight:

Ontario warehouse rolls its sleeves up To provide buyers with an example of the scope of our warehousing, Ontario is conveniently situated in California and offers:

• A 400,000 square feet facility
• 1,850,000 cubic feet of storage
• 54 shipping and receiving bays
• Yard space to accommodate
• 120 40-foot containers
• Storage racking up to 31 feet
• Secured access and other
• physical controls

Quality is the culmination of the Test Rite quest. Quality doesn't come easy, more- over it must be nurtured every step of the way of the product cycle. At the sourcing stage, quality assurance managers help client partners to identify the best supplier suited for the task. A product is tested before pricing to confirm that the buyer's request can be met.

Before an order is placed, a factory evaluation takes place where improvements
may be suggested to secure quality stability and efficient supply. A final QC before delivery and follow-up by QA engineers assures that procedures for improvement are in place. It is through this nurturing of QC that Test Rite became the first major Taiwan trading company to be awarded ISO9002 certification.

Each market has its own quality accreditation process, which can become a major hurdle for suppliers selling product to multiple countries. Test Rite's experience with special requirements and the nuances of world markets to allow our clients to leverage our knowledge rather than developing their own infrastructure to address the global market place.

Consolidation Programs

Test Rite specializes in multi-item consolidation programs for any combination
of products. This capability allows our customers to design merchandising programs with multiple SKUs, often from different countries, to be sorted, packed and shipped from our special consolidation facilities.

This service offers total customization - any combination of products prepared to your specifications in packaging and displays created just for you.

ACS, American Customer Service, is our Atlanta-based service facility for all Test Rite programs in the US Service programs are also available for OEM clients, retailers, and other customers in need of integrated support for retail programs. Our fully staffed service center features:

• Live 800# operators and internet based virtual call centers provide 24 hours coverage for all Test Rite products.
• State of the art warehousing and distribution facility allows for processing of replacement parts.
• Onsite management and complete offering of service related programs

We offer advanced web support to your customers, integrated with a vast data-
base which houses product information and extensive user related knowledge.
This allows consumers to get instructions, answer questions, order parts and track replacement parts, and download manuals 24 hours a day.

Our objective is to empower our client partners with follow-up tools that create repeat sales. Providing excellent customer service allows us to diffuse problems before a consumer considers forfeiting their loyalty to the brand.

Our thoroughly secure, online, reporting systems allow our client partners to track all knowledge data, in real-time, and quickly develop higher perceived value along with better quality control systems.

Test Rite's strong financials and process knowledge allow it to offer financing or financial consulting to its vendors or manufacturers. The ability to finance raw materials, for example, allows vendors to allocate capital to other mission-critical areas. This enables vendors to complete production on time and fulfill their obli- gations in getting products to the market on schedule. In an effort to strengthen partnerships among suppliers, banks and the B&S Link Coporation, Test Rite group has launched on-line vendor finance. The objective of the service is to cover financial needs of the suppliers in Taiwan, Hong Kong and China.

It supports: purchase order financing and account receivable financing. As an example, a confirmed purchase order can be transferred to a partner bank system which is integrated with Test Rite e-marketplace so that the supplier can open a loan application against the PO in the bank's web account.

After shipment, the TR e-Marketplace will transfer the supplier's account receivable information to the partner bank so that the supplier can take a loan against those receivables.